Is the natural evolution and next step in the support process. As the name suggests, it gives all your employees year-round access to professional financial coaches on a wide range of financial subjects but importantly, at a point in time that’s relevant for them.

For example, a member may have attended the pension session but by the time they receive their latest pension  statement, many months may have passed and their memory of the session may well have faded. That’s where Open Access comes in.

Every employer has a unique cfed in-box, and their colleagues can access the 100% confidential service by emailing their particular question or challenge along with their contact details. cfed then allocate the best coach for that subject and make contact with the individual.